Privacy policy.

Effective Date: October 14th, 2025

BBE Innovation Inc. ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information, including when you provide your phone number to receive text messages from us.

1. Information We Collect

We may collect the following information when you interact with us:

  • Contact details such as your name, phone number, and email address;

  • Information you provide when you inquire about our services; and

  • Communication preferences and message interactions (e.g., when you reply STOP or HELP).

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and service requests;

  • Send updates related to your account, scheduled services, or installations;

  • Provide appointment reminders, confirmations, and maintenance updates; and

  • Send occasional promotional messages about our products and services (only if you have opted in).

Message frequency will vary. Message and data rates may apply depending on your carrier.

3. Text Messaging Terms

By providing your phone number, you consent to receive text messages from BBE Innovation Inc. related to your inquiries, account updates, appointments, and other relevant information.

After you send a STOP request, you will no longer receive text messages from us unless you re-enroll.

We will not share or sell your mobile information with third parties or affiliates for their marketing purposes. Your mobile information will only be used to provide the services you have requested.

4. Data Protection

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security of your data.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with trusted vendors and service providers that help us deliver services (e.g., SMS delivery platforms), but only to the extent necessary to perform those services.

6. Your Choices

You can opt out of text messaging at any time by replying STOP. You may also request to access, update, or delete your information by contacting us at customersuccess@bbeinnovation.com.

7. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our text messaging practices, please contact:

BBE Innovation Inc.
822 Guilford Avenue #1533 Baltimore, MD 21202-3707
Email: customersuccess@bbeinnovation.com